bank
Establishment that provides a variety of financial services.
professional training office 
Room reserved for providing training for bank employees.
insurance services 
Offices where customers consult bank staff about insurance services for automobiles, travel, homes, etc.
financial services 
Offices where bank staff meet with customers to discuss financial services such as mortgages and investments.
conference room 
Room that is big enough to hold a relatively large number of people.
loan services 
Offices where bank staff meet with customers who are applying for a loan.
meeting room 
Room used by small groups to hold meetings and discussions.
photocopier 
Machine for reprography.
brochure rack 
Rack used to display brochures and flyers containing information on services offered by the bank.
waiting area 
Space reserved for customers waiting for an appointment in a specific department.
reception desk 
Area where customers are met.
security grille 
Sliding or folding bars that isolate the bank’s automatic teller machines when the bank is closed.
lobby 
The bank’s entrance area.
janitor’s closet 
Room for storing cleaning products and housekeeping supplies.
cloakroom 
Space designated for storing clothes, hats, umbrellas and so forth.
restroom 
Room equipped with toilets and sinks.
staff lounge 
Room where staff eat meals and relax.
director’s office 
secretary’s office 
customer service 
Office where bank staff meet with customers to open accounts, issue debit cards, give out forms and so forth.
safe 
Reinforced fireproof safe used to hold the bank’s cash supply and negotiable documents.
safe deposit box 
Compartment rented by customers to store valuable objects and documents in a safe place.
vault 
Reinforced fireproof room containing the bank safe and the customers’ safe deposit boxes; access to it is tightly controlled.
coupon booth 
Small closed cubicle used by a customer to open a safe deposit box.
line 
Area where customers wait to be served at a wicket.
window 
Counter where bank tellers serve customers.
business window 
Counter reserved for business accounts.
cash supply 
Room where bank staff replenish the automatic teller machines and collect deposits and bills.
night deposit box 
Wicket used by business customers outside of banking hours.
automatic teller machine 
Machine where customers use a debit card to carry out a variety of banking operations such as withdrawals, deposits, transfers and bill payments.